Legal
Effective Date: April 25, 2026
By accessing or using the Pactora platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company, law firm, or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree, you must not use the Service.
Pactora is an AI-powered contract review and analysis platform designed for legal professionals. The Service allows users to upload contracts, apply review playbooks, and receive automated compliance analysis reports with evidence-cited findings. Pactora is a tool to assist legal professionals in their work — it does not constitute legal advice, and all outputs should be reviewed and validated by a qualified attorney before reliance.
To use the Service, you must create an account via our authentication provider (Clerk). You are responsible for maintaining the confidentiality of your account credentials, restricting access to your account, and all activities that occur under your account. You must notify us immediately of any unauthorised use. Pactora reserves the right to suspend or terminate accounts that violate these Terms.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not: (a) upload content that infringes the intellectual property rights of any third party; (b) attempt to reverse-engineer, decompile, or extract source code from the Service; (c) use the Service to develop a competing product; (d) introduce malicious code, viruses, or other harmful components; (e) use automated scripts, bots, or scrapers to access the Service except through our published APIs; or (f) share account access with unauthorised individuals.
All intellectual property rights in the Service — including software, algorithms, models, user interface designs, trademarks, and documentation — are and shall remain the exclusive property of Pactora. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose during your active subscription. You retain full ownership of all documents, playbooks, and data you upload to the Service.
You retain all rights, title, and interest in and to the data you upload to the Service ("Your Data"). You grant Pactora a limited, non-exclusive licence to process Your Data solely for the purpose of providing the Service to you. We do not sell, share, or use Your Data for any purpose other than delivering the Service. We do not use Your Data to train, fine-tune, or improve our AI models. Upon account termination, Your Data will be deleted in accordance with our data retention policy.
Certain features of the Service require a paid subscription. Fees are as stated on our pricing page at the time of purchase. All fees are non-refundable unless expressly stated otherwise. We reserve the right to modify pricing with 30 days prior notice. Failure to pay may result in suspension or downgrade of your account.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. PACTORA SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Pactora does not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the analysis or output generated by the Service will be accurate, complete, or legally sufficient; or (d) any defects will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PACTORA, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, HOWEVER CAUSED, WHETHER IN CONTRACT, TORT, OR OTHERWISE. PACTORA'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Pactora and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right; or (d) any content you upload through the Service.
Either party may terminate these Terms at any time. You may terminate by discontinuing use of the Service and deleting your account. Pactora may terminate or suspend your access immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service ceases immediately. Sections 5, 6, 8, 9, 10, and 12 shall survive termination.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in India. Before initiating any formal proceedings, the parties agree to attempt resolution through good-faith negotiation for a period of thirty (30) days.
Pactora reserves the right to modify these Terms at any time. Material changes will be notified via email or a prominent notice on the Service at least fifteen (15) days before becoming effective. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
For any questions regarding these Terms, please contact us at legal@pactora.in or through our Contact page.
Last updated: April 25, 2026
Questions? Contact legal@pactora.in